Cookie Policy – Dido Import & Export Ltd

Dido Import & Export Ltd (“we”, “our” or “us”) is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Cookie Policy explains the use of cookies and similar technologies on our website, including the purposes for which such technologies are employed and the choices available to you.

1. Definition of Cookies

Cookies are small text files placed on your device to ensure the proper functioning of our website, enhance user experience, improve site performance, and support marketing activities. Certain cookies are strictly necessary for the operation of the website, while others are optional and are only used subject to your prior consent obtained via our cookie banner.

2. Management of Cookie Preferences

You may manage or withdraw your consent regarding cookies at any time by accessing our Cookie Settings. For full information on the processing of your personal data, please refer to our Privacy Policy.

3. Categories of Cookies

3.1 Strictly Necessary Cookies
These cookies are essential for the operation of the website and enable core functionalities, including but not limited to:

• Secure login and checkout processes
• Maintaining the contents of shopping carts
• Session management with third-party payment providers, including Amazon, Google, and PayPal
• Ensuring a secure connection between your browser and our servers
• Caching to enhance site speed and performance

Strictly necessary cookies are controlled by us and do not collect personally identifiable information. They are always active and cannot be disabled without impacting website functionality.

3.2 Functional Cookies
Functional cookies provide enhanced features that are not essential for website operation but improve user experience. These cookies are anonymised and used to:

• Enable on-site translation and language preferences (e.g., Google Translate)
• Enable live chat services (e.g., Tawk.to)

3.3 Analytical/Statistics Cookies
Analytical cookies collect anonymised data regarding site usage, including number of visits, pages viewed, time spent on the site, and device type. This data is used to improve website performance, design, and usability.

We utilise Google Analytics, which processes anonymised identifiers (e.g., IP addresses, client/user IDs) and does not collect personally identifiable information such as names, emails, or phone numbers. Data is aggregated and cannot be attributed to specific individuals.

3.4 Marketing Cookies
Marketing cookies are deployed by our advertising partners to track user activity across our website and other sites visited by you. This information is used to measure the effectiveness of our marketing campaigns and deliver targeted advertising.

Our advertising partners include:

• Google Ads – for campaign measurement, personalised advertising, and remarketing across Google networks
• Microsoft Bing (UET) – for campaign tracking on Bing and other Microsoft platforms

Marketing cookies do not store personal data but rely on anonymised identifiers linked to your device or browser. Certain anonymised data may also be used by providers to personalise advertising on other platforms.

4. Your Rights

You may withdraw consent or adjust your cookie preferences at any time. Cookies strictly necessary for website operation cannot be disabled without impairing functionality.

For further information regarding your rights under UK GDPR, or to exercise any rights, please contact us at:
Email: info@didolndn.co.uk